Contact Us

If you have questions or concerns then please do not hesitate to get in contact with us. We generally respond within 24-48 hours of your inquiry.

If you have a question about your receiving your tracking number, please be sure it has been 3-7 days after you've ordered as that is the general processing time.

If you have a question about switching items, PLEASE provide us with an order number.

CUSTOMER SERVICE

Address: No12, 4/35 Alley Phuong Mai, Dong Da District, Ha Noi, Viet Nam

US Office: 1603 Capitol Ave,Cheyenne, WY 82001

Email: shop@beelovy.com

Working hours:

Monday - Friday: 8:30 am - 10:00 pm (Pacific time)

Saturday - Sunday: 9:00 am - 6:00 pm